Impact of Rewards and Recognition and Empowerment on Organizational Citizenship Behaviors among Technical Engineers

Abstract

In the present scenario each and every industrial organization is surrounded by an unbrokenable mount known as competition. To subdue this arduous mount, organizations have to encourage the citizenship behavior among employees which enhance the success and effectiveness of an organization, because employees are often viewed as invaluable assets of organizations. As an evident of this, earlier studies shows that HR practices have positive relationship with organizational citizenship behavior (OCB). They found organizational citizenship behavior to be of vital importance, which in turn is profoundly impacted by various HR practices. The objective of this study was to examine impact of selected HR practices i.e. Rewards & Recognition, Empowerment on OCB and its importance among professional engineers. Data was collected from 200 respondents of various manufacturing units such as Textile machines, Electric and motor pumps, Auto components and Home appliances especially working in Research and Development, product design and quality checking departments. The study revealed that rewards and recognition have significant relationship with all the four dimensions of OCB (Altruism, conscientiousness, teambuilding and loyalty) while empowerment shown a strong coordination with only teambuilding dimension of OCB i.e. rewards & recognition practices strongly enhance organizational OCB than that of empowerment.