The Effect of Teaching Organizational Citizenship Behavior on the Quality of Working Life of Farhangian University Staff

Abstract

The study aimed to investigate the effect of teaching organizational citizenship behavior on the quality of working life of staff. The research had a quasi-experimental method. The statistical population included all staff of Farhangian University of West Azerbaijan Province. 50 people were randomly selected as the sample size and were assigned to experimental and control groups. The research tools were Walton's organizational citizenship behavior and quality of working life training package. Data were analyzed by descriptive statistics (mean, standard deviation) and inferential statistics (analysis of covariance). The results showed that organizational citizenship behavior training affected the quality of work life of staff. Organizational citizenship behavior training was effective on fair and adequate payment, safe and healthy work environment, provision of opportunities for growth and continuous security, general living space, legalism in the labor organization, social dependence of work life, social integration and cohesion in the labor organization and human capabilities development.