Team-Playing Behavior of Banks Workers in Nigeria: The Influence of Job Characteristics

Abstract

The study examined the influence of job characteristics on team-playing behaviour of bank workers in Ogun State, Nigeria. The extent to which team members are willing to display helpful team-playing behaviour has not previously been quantified. Descriptive design was adopted while accidental and convenience sampling technique was used to select 173 participants from eight banks. The two instruments used for data collection were validated using Cronbach Alpha method yielding 0.81and 0.76 reliability co-efficient, respectively. Pearson Product Moment Correlation, ANOVA, Mean and Standard Deviation and t-test analysis were used for data analyses. There is significant inverse relationship between job characteristics and team-playing behaviour. In addition, task significance in the banking job contributes most significantly to their team playing behaviour. Bank managers should always know that employees' job characteristics have significant influence on whether or not they will demonstrate armful team-playing behaviour at work. Future studies may probe into other job factors that are person-specific. This study did not only further reveal how the characteristics of bank job are related to harmful or helpful team playing behaviour of bank officials but also showed the actual team-playing behaviour that are harmful to teamwork.