English Needs Analysis in the Workplace: The Case of Engineers in Esfahan Steel Company

Abstract

Nowadays, English language plays an important role in the job of engineers and it is necessary to become familiar with engineers' objectives, attitudes, and expectations in order to have an appropriate course design. The purpose of this study was to explore the needs analysis of English learning of engineers in Esfahan Steel Company (ESCO). This study aimed at investigating the required level of language skills in performing their jobs effectively, the employees' attitude towards their English professional courses, their professional needs, their language skills and tasks, and the difficulties they face while studying a language. A questionnaire consisting of 25 items was distributed among the engineers working at ten sections of ESCO. In addition, interviews and observations were done in order to increase the reliability of the research. Time, financial resources, and worker expectations ask for more reliable methods to provide a better situation in the workplace. Based on the findings obtained from this study, it can be concluded that receptive skills were perceived as a bit more important than the productive skills to perform the job effectively and the revision of the current professional training programs seems to be necessary to offer appropriate ESP course curriculum.