The Process of Developing an Innovative Medical Tourism Business in Iran

Abstract

The aim of this paper was to investigate the processes of organizational innovation in medical tourism businesses. Specifically, this research aimed to answer: ―What is the process of developing medical tourism businesses in a developing country like Iran?‖ For this purpose, a grounded theory approach was used. In-depth interviews were conducted with fifteen medical tourism entrepreneurs who had experienced the above mentioned process. Analyzing the structure of values and interactions of entrepreneurs with others through their interviews led to the formation of an intermediate theory. The pattern obtained from this study shows that the main category that led to innovations among the studied medical tourism businesses was entrepreneurs' tendency to create entrepreneurial activities, that is an innovative initiative. Based on our findings, should an innovative entrepreneur be affected by intermediate and environmental conditions, he or she introduces specific strategies to effectively carry out entrepreneurial activities that are discussed in this paper.