مرور Volume 2, Issue 2 بر اساس تاریخ انتشار
در حال نمایش موارد 1 - 5 از 5
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The Impact of Service Quality on Customer Satisfaction and Loyalty in Indian Banking Sector: An Empirical Study through SERVPERF
(Islamic Azad University, 2012-04-01)This study examines the impact of service quality on customer satisfaction and Loyalty in Indian Banking sector by applying SERVPERF scale. A total of 50 customers of State bank of India, Mohan Nagar Township branch of ...
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A Study on Factors Affecting Operational Electronic Banking Risks in Iran Banking Industry (Case Study: Kermanshah Melli Bank)
(Islamic Azad University, 2012-04-01)Nowadays, advances in information and communication technologies, has provided an opportunity for banks to provide their electronic services to their customers in remote areas. This technological innovation by E–banking ...
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Financing Microenterprises: Creating a Potential Value-Based Hybrid Model for Islamic Microfinance
(Islamic Azad University, 2012-04-01)The main purpose of this paper is to examine the relevance of Islamic microfinance in the light of ongoing erosion of confidence in the viability of current financial system, full of speculatory finance in the prevailing ...
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Assessing the Exchange Rate Fluctuation on Tehrans Stock Market Price: A GARCH Application
(Islamic Azad University, 2012-04-01)This paper empirically investigates the exchange rate effects of Iranian Rial against Dollar (Rial vs.US) on stock prices in Iran. The sample period for the study has been taken from March 20, 2004 to March 20, 2010 using ...
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Change Management and Change Process Model for the Iranian Construction Industry
(Islamic Azad University, 2012-04-01)Changes are inevitable in construction projects. They could lead to disruptive impacts on the quality, schedule and budget of projects. Identifying changes and anticipating their consequences can help project teams mitigate ...



