Volume 4, Issue 2

 

ارسال های اخیر

  • An Analysis of Changeability Grounds in Iranian Public Organizations: A Case Study in the Cities of Lamerd and Mohr 

    Amiri, Ali Naghi؛ Rasaeefard, Rasool؛ Dastan, Baharam (University of Tehran, College of Farabiپردیس فارابی دانشگاه تهران, 2011-09-01)
    The present research aims to develop a model and assess changeability grounds in public organizations. The statistical population includes public organizations in the cities of Lamerd and Mohr. The research includes three ...

  • Introducing Busy Customer Portfolio Using Hidden Markov Model 

    Sepideh, Sepideh؛ Aaghaie, Abdollah (University of Tehran, College of Farabiپردیس فارابی دانشگاه تهران, 2011-09-01)
    Due to the effective role of Markov models in customer relationship management (CRM), there is a lack of comprehensive literature review which contains all related literatures. In this paper the focus is on academic databases ...

  • Improving Service Quality by Using Organizational Citizenship Behavior: Iranian Evidence 

    Yaghoubi, Nour-Mohammad؛ Salehi, Mahdi؛ Moloudi, Jamshid (University of Tehran, College of Farabiپردیس فارابی دانشگاه تهران, 2011-09-01)
    Nowadays, with increasing service industries, service marketing and service quality have become an important challenge to organizations. The attempts of organizations in this situation are witnesses to this matter. In the ...

  • The Relationship between Empowerment and Organizational Citizenship Behavior of the Pedagogical Organization Employees 

    Bagheri, Ghodratollah؛ Zarei Matin, Hassan؛ Amighi, Faezeh (University of Tehran, College of Farabiپردیس فارابی دانشگاه تهران, 2011-09-01)
    Employee empowerment and organizational citizenship behavior have very important roles in the process of accomplishment and continuous development of organizational performance. Therefore, the purpose of this article is ...

  • Electronic Commerce, Automation and Online Banking in Nigeria: Challenges and Benefits 

    A. Ojeka, Stephen؛ Ikpefan, O. Ailemen (University of Tehran, College of Farabiپردیس فارابی دانشگاه تهران, 2011-09-01)
    Electronic banking has been around for some time in the form of automatic teller machines and telephone transactions but with the advent of internet, more publicity has been witnessed. This issue of internet has equally ...

  • The Applying ISM/FANP Approach for Appropriate Location Selection of Health Centers 

    Shahbandarzadeh, Hamid؛ Ghorbanpour, Ahmad (University of Tehran, College of Farabiپردیس فارابی دانشگاه تهران, 2011-09-01)
    The main purpose of this paper is to present a fuzzy multi-criteria decision making (FMADM) model for appropriate location selection of a health center. Therefore, we identify sixteen criteria and sub-criteria for selecting ...