In this research, a new model for ranking is presented based on sum weights disparity index in data envelopment analysis in fuzzy condition. Using disparity index, the input and output of data envelopment analysis is ...

Customer relationship management (CRM) and innovation are widely considered to be valuable capabilities associated with competitive advantage. CRM is a comprehensive guideline and process of management and data sharing ...

The objective of this study is to investigate the relationship between the ability to apply quality cost information and planning and implementing quality improvement activities. The factors leading to increase in application ...