The role of internet of things (IOT) in knowledge management systems (Case study: Performance management of Yazd municipality staff)

Abstract

With the development of Internet of things (IOT) technologies in recent years, the development of knowledge management systems based on them, as well as the role of these systems in different organizational areas such as staff performance management should be considered. The objective of this study is to design an application based on the IOT, and analysis of its role in staff performance improvement. The methodology of this study is action research based on the design of information systems with RAD approach and prototyping design method, and focus on one of the performance indicators of the Yazd municipality staff, namely daily working time. The proposed knowledge management based structure to control the entry and exit of staff in the case of study, and implementation of its prototype indicated that IOT can play roles in improving staff performance in six specific areas in two parts of data collection and management of entry and exit. In general, IOT could be used as a reliable basis to generate required data for knowledge management in knowledge based processes, especially knowledge discovery in physical and digital environments.