مرور Volume 1, Issue 1 بر اساس عنوان
در حال نمایش موارد 1 - 4 از 4
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A New Method for Ranking Efficient DMUs Based on TOPSIS and Virtual DMUs
(Ayandegan Institute of Higher Education, Iran, 2012-06-01)In this paper, a method for ranking efficient DMUs based on TOPSIS has been proposed. The difference between the distance of the center of gravity of all efficient DMUs to the ideal point and the anti-ideal point after and ...
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A Novel Approach for Solving Fuzzy Multi-Objective Zero-One Linear Programming Problems
(Ayandegan Institute of Higher Education, Iran, 2012-06-01)Fuzzy multi-objective zero-one linear programming (FMOZOLP) has many applications in various fields such as assembly line balancing, assignment, project portfolio selection and maximal covering location problems. In many ...
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Performance Evaluation Function for Benchmarking Process Using Context-Dependent Data Envelopment Analysis
(Ayandegan Institute of Higher Education, Iran, 2012-06-01)Data envelopment analysis (DEA) is a methodology for identifying efficient frontier of decision making units (DMUs) with multiple outputs and inputs. Context-dependent DEA refers to a DEA approach where a set of DMUs are ...
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Study the Impact of Customer's Profile and Participation on the Performance of Customer Relationship Management in Service Organizations
(Ayandegan Institute of Higher Education, Iran, 2012-06-01)CRM or customer relationship management is a continuous process consisting of creating and applying knowledge and market intelligence to establish and maintain the relationships with customers that have the most efficiency. ...



