The Role of Social Capital in Organizational Commitment (Case Study of Sepah Bank Employees of Golestan, Gilan and Mazandaran Provinces)

Abstract

The purpose of this study was to investigate the effect of social capital on organizational commitment among employees of Sepah Bank of Gilan, Golestan and Mazandaran. The nature of the present study is survey research. The sample size was 328 persons and the stratified random sampling method was used. Data collection tool was a questionnaire and the data were analyzed by SPSS24 and Amos statistical software. Face validity was used to measure the validity of the questionnaire and Cronbach's alpha coefficient (reliability) of organizational commitment and social capital were 0.670 and 0.920.The findings of the study show that social capital is at medium to high levels and level of organizational commitment was medium to low. The results of Pearson correlation coefficient showed that there is a positive significant relationship between social capital and organizational commitment among Sepah Bank employees. As the amount of social capital increases, the organizational commitment of employees increases. Increases in the four dimensions (trust, awareness, cohesion, and participation) increase organizational commitment. Then, social awareness has a greater impact on organizational commitment. The result is that in order to improve organizational commitment, the social capital of employees must be addressed.