Evaluation of Cultural Intelligence in Staff of Industris, Mines and Trades Organizations: Case study: Semnan Province, Iran

Abstract

This article examines one of the key competences of the 21th century, called cultural intelligence. The aim of this study is to investigate the relationship between cultural intelligence, organizational culture and the effectiveness of staff in the industry, mine and trade organization of Semnan province. The research method is correlation, and statistical population of the research includes staff of this organization, 141 people based on the personnel department documents. Based on the Cochran''s formula with 0.05 percent error, sample size contains 103 employees. Three questionnaires were used to measure the variables. Likewise, descriptive and deductive statistics were applied to evaluate and analyze data. Pearson correlation coefficient and multivariate regression were used in deductive statistics to obtain the results. There is a significant relationship between cultural intelligence, organizational culture and the effectiveness employees of the industry, mine and trade organization of Semnan province. Likewise, there is a positive and meaningful relationship between cultural intelligence dimensions and employees'' effectiveness. Among four cultural intelligence factors, only the knowledge of cultural intelligence is able to predict the effectiveness. Meanwhile, there is a positive and meaningful relationship between organizational culture dimensions and the effectiveness of the staff. The calculated correlation coefficient indicates that the creativity factors and Communication pattern have the highest correlation coefficient. Hence, they are able to predict the employees'' effectiveness.