میزان کاربست مدیریت دانش در بین کارکنان کتابخانه‌های دانشگاهی و بیمارستانی تحت پوشش دانشگاه علوم ‌پزشکی تبریز بر اساس مدل Hissig

Abstract

Introduction: The purpose of this study was determine the application of knowledge management among the staff members of central, faculty, and hospital libraries at Tabriz University of Medical Sciences (Tabriz, Iran), based on Hissig model. Hissig model consists of four processes including knowledge creation, storage, sharing, and application. Methods: This descriptive survey included all of the listed members of university libraries (59 persons) in 2010. Using Cochran's formula to determine the sample size, 40 individuals were selected to participate. Sampling was conducted through stratified random sampling proportional to size. A 5-point Likert scale researcher-made questionnaire was used to gather the needed information. The face validity of the questionnaire was approved by experienced teachers. In order to determine the reliability, Cronbach's alpha coefficient was calculated (α = 0.949). Descriptive statistics, including frequency, percentage, mean, and standard deviation, and inferential statistics, including single- sample t-test, multivariate analysis of variance (MANOVA), and Scheffe's post hoc test, were used to analyze the collected data. Results: Our findings showed that the application of knowledge management based on Hissig model among the library staff members at Tabriz University of Medical Sciences had an average of 2.90 and was higher than moderate. While the studied population scored higher than moderate in knowledge creation (3.06), sharing (2.87), and application (3.12), their scores of knowledge storage (2.56) were lower than average. Conclusion: According to the findings of this research, the application of knowledge management based on Hissig model among the library staff members at Tabriz University of Medical Sciences was rated higher than moderate. However, between the investigated components, knowledge storage was rated lower than average which highlights the importance of knowledge storage among library staff members. Utilization of knowledge storage systems is thus essential. Keywords: Knowledge Management; Libraries; Hissig Model.