تعهد سازمانی كاركنان مرکز مدیریت حوادث و فوریت‌های پزشکی استان اصفهان

Abstract

Introduction: One of the most important duties of manager is to organize and maintain enterprise systems. Managers are responsible for the amount and type of employee commitment to the values of organization. Committed and loyal workforces have significant impact on health service delivery in health organization. The purpose of this study was to identify average of three dimensions of commitment (i.e. affective, continuous and normative commitment) of disaster management and emergency medical staff. Methods: This cross-sectional study was carried out in 2011. The staffs of Isfahan Emergency Medical and Disaster Management Center (Iran) were the study subjects. Sample size was estimated as 128 subjects using simple random sampling with 0.2 as the accuracy of sampling. Data were collected using questionnaire that its validity and reliability had been tested in past studies. Data were analyzed by SPSS software and application of Spearman correlation and analysis of variance (ANOVA). Results: The mean score of organizational commitment was 59.7. The score of affective commitment was 69.2 (first rank), continuance commitment was 50.6 (third rank) and normative commitment was 56.4 (second rank). The maximum score was 100. Conclusion: Due to the critical role of emergency medical staff in ensuring the health of people and save them in case of accidents, it is essential for managers to concentrate on organizational culture and also continuous commitment by activities such as increasing job security, creating positive changes in organizational culture, providing appropriate training and orientation before the recruitment. Incentive programs with the aim of increasing organizational commitment in employees could be another solution. Keywords: Organizational Commitment; Personnel; Emergency Medical Services