عوامل مؤثر بر بهره‌وري كاركنان بر اساس مدل Achieve(مطالعه موردی: کارکنان بيمارستان دكتر شريعتي اصفهان)

Abstract

Introduction: It has been experienced that performance improvement and promotion of human resources as the most valuable assets of an organization has the most vital role in its success. The aim of this study was measuring impression of ACHIEVE (ability and skill, clarity, help, incentive, evaluation, validity, environment) model on functional promotion of staff. Methods: It was a descriptive study which included all the medical, paramedical and financial staff (n = 1201) of Dr. Shariati Hospital in Isfahan, Iran. Sampling was done through a stratified random method and data was collected using a researcher-made questionnaire. Cronbach’s alpha was calculated as 0.841 and validity of the questionnaire was confirmed by experts (n = 186). In data analysis, one sample t-test, paired t-test, Hotelling’s T2 were used. Results: The results showed that seven factors introduced by ACHIEVE model had a significant relationship with staff performance and productivity especially for incentive (motivation factor) (x = 4.28); however, organizational support (x = 4.26) and individual skill (ability) of staff (x = 4.22) were in next preferences. Conclusion: Motivation factor as the most influencing factor on the promotion of staff function influenced on their performance. Keywords: Productivity; Employees; ACHIEVE Model; Hospitals