میزان رعایت قواعد نگارشی نامه‌ها و صورتجلسه‌های اداری دانشگاه علوم پزشکی همدان و دانشگاه علوم پزشکی اصفهان

Abstract

Background: Survival of any organization requires administrative communication through correspondence and conversation. Since official correspondence is one of the organizational tasks, it is necessary to provide a set of uniform principles for correct writing of administrative letters and minutes. This article aimed to appropriately guide the administrative staff in writing minutes and letters. Methods: In a descriptive study, 410 administrative letters and 55 official minutes written during 2007-2010 in Hamadan and Isfahan Universities of Medical Sciences were selected by census sampling. The frameworks and writing rules of the letters and minutes were reviewed. Data was collected in tables whose validity was confirmed by relevant experts. Data was finally analyzed by descriptive statistics. Results: The standards of logo designing and placement were not followed by any of the reviewed letters and minutes. Meeting agenda and attendees were missing in 43.63% and 45.45% of the minutes, respectively. Most errors occurred in writing