ارزیابی پیاده‌سازی سیستم اطلاعات بیمارستانی در بیمارستان امام خمینی ارومیه

Abstract

Introduction : Implementation of hospital information system (HIS) depends on the complete organizational change in which most effective factors need to be considered. Since the most important factor is human resources, training, survey, information and acceptance of the staff toward the HIS are also essential issues. We investigated the implementation of HIS in Imam Khomeini Hospital. Methods: This descriptive study evaluated the implementation of HIS in the Imam Khomeini Hospital in Urmia during 2008. The data were collected from all HIS users (n = 178) by a researcher-developed questionnaire. Validity of the questionnaire was approved by specialists and its reliability was accepted with a Cronbach's alpha coefficient of 74%. The collected data were analyzed by SPSS. The results were evaluated by descriptive statistical techniques (frequency) and presented in tables and charts. Results: The results showed that half of the users participated in a training workshop about HIS among which nurses had the highest rank (36.5%). However, most user needs were not satisfied (70.5%). In addition, 88.1% of the employees were not invited to decision-making sessions before the implementation of the system. Moreover, 86.9% of the opinions provided by the employees before the implementation of HIS were not used. The necessity of implementation of HIS was not explained to 58.5% of the users. The acceptance rate among the staff about HIS was 47.5%. Conclusion: Humanity, training, planning, and information need to be considered in HIS implementation. Doctors, nurses and paramedical staff are also required to be taken into account as essential factors whose abilities and skills can be used in HIS implementation to promote information quality and patient care. Keywords: Evaluation; Software; Hospital Information Systems.