The Necessity of Staff’s Needs Assessment in E-based Learning

Abstract

Introduction: Planning to educate the staff of an organization necessitates their job needs analysis. In this connection, the present study intends to investigate the in-service e-learning courses for City Bank in Tehran.Materials and Methods: The participants of the study were 68 City Bank clerks selected randomly from among 250 personnel who had passed the course during the last several years. The instrument used to collect the required data was a researcher-made Likert-type questionnaire whose reliability was estimated to be 0.91, using Alpha-Cronbach’s coefficient. The data were analyzed through the SPSS software, version 20, using both descriptive and inferential statistics (T test, and Annova).Results: The results indicated that the staff passing these courses were satisfied with the practical and scientific knowledge of the instructors, use of educational electronic media, the status of network infra-structure, and the services given to them at a p value of 0.05.Conclusion: Regarding the importance of e-based methods of learning and the ongoing trends to use them in training the staff of most organizations, such courses should be held with proper quality, considering the needs of the learners.