The Effect of E-readiness on Organizational ‎Forgetting

Abstract

Nowadays knowledge and technology have become more important in organizations. Sometimes the organizations forget their knowledge and skills unconsciously due to information inconsistencies and sometimes they forget their knowledge and skills consciously to become more agile. Some aspects of forgetting are useful while the other aspects are harmful. Moreover information technology has made a basis for the organizations to be capable of retaining and forgetting their skills and knowledge. The purpose of this study is to investigate the role of electronic readiness in useful and harmful organizational forgetting. The study is applied in terms of purpose and is a survey in terms of data collection To test the conceptual model of the research, 109 questionnaires were distributed among the sample population (Boushehr's administrative divisions). The hypotheses were analyzed using structural equation modeling and Amos software. The results revealed the positive effect of electronic readiness on useful forgetting and the negative effect of electronic readiness on harmful forgetting.