Identifying and Selecting Enterprise Architecture Framework for A Virtual Insurer Organization

Abstract

Nowadays, the idea of creating virtual organizations has been presented by scholars as a new method of collaboration and managing the collaboration and has been known as an applicable approach in insurance industry. Based on above applicability, this idea has been considered in this paper for a virtual insurer organization and according to efficiency and effectiveness of enterprise architecture (EA) in managing organizations' business the effort has been made for identifying the best fit enterprise architecture framework for this organization. Therefore, in the first step, the evaluation criteria for EA framework have been selected based on experts' opinions via Delphi survey. After that, considering these criteria, the alternatives have been evaluated via Analytic Hierarchy Process (AHP). Finally, after verification of the decision making process, the enterprise architecture framework for the virtual insurer organization has been identified and proposed.