The maturity of employee knowledge management is a systematic effort to develop, promote, and apply knowledge of organizations in order to achieve success and goals that can have a significant impact on the quality of ...

Customer service is increasingly being recognized as a source of competitive advantage. Determining customer needs accurately, meeting and exceeding them in a consistent manner is the key to the effective customer ...

Internal forces such as managers with strategic intelligence and staff with entrepreneurial behaviour have forced organizations to constantly monitor their surrounding environment in order to create an awareness of ...

Saffron, as one of the most expensive agricultural product around the world, has an important place among Iran's non-oil exports. Therefore, it is important to solve the problems in Iran's saffron industry as the world's ...