Optimization of hospital electronic information system in cardiac care unit: A participatory action research

Abstract

Background : One of the indices of health care development is the use of HIS, but it is not supporting the nursing process as a scientific method. So, this study was done in order to optimize Hospital Information System (HIS) in cardiac care unit with the approach of “nursing care using scientific method”. Materials and Methods: This study is a part of a participatory action research which was done in CCU of Shahid Madani educational center of Khorramabad in four phases including assessment, planning, implementation and evaluation of change programs in 2010-2012. All individuals who were effective in HIS implementation were chosen as participants (44 people). Data gathering method included: open interview, group concentrated discussion, guiding group sessions and observing checklist of bedside nursing care. Nursing cares in SOAPIE method prepared and put in HIS with cooperation of IT unit, and plans implemented and evaluated. Reflection and sharing were used for accreditation. Data analysis was done by constant comparison method and the Wilcoxon test. Results: By HIS optimization, mean of bedside nursing care in different domains and totally increased from 177.40 to 273.06 (p=0.001). Also, the relationship of nurse with patient and care team improved that resulted in: Patient comfort, trust in received cares, trust in nurse, decrease in complaints and increase in patients and relatives, satisfaction. Conclusion: Optimized use of HIS prepared by easy availability to nursing care standards. It is recommended, by enhancing the HIS capabilities and interdisciplinary communication, safe and scientific cares, and accurate and fast record to be provided by technology.